CEO – HICARE Services Pvt. Ltd.
Himanshu Chakrawarti branded as “the tech and consumer experience innovator” within the industry, has been on board as the CEO of HICARE Services Pvt. Ltd, since May 2015. Hicare is one of India’s largest and most renowned pest management experts in the industry. Hicare is a pan-India player, serving B2B and B2C accounts with first-class pest and home cleaning solutions. Hicare is funded by True North (earlier known as India Value Fund Advisor).
Hicare is involved in innovating IPM, (Integrated Pest Management) and is also environmentally responsible with the approach to pest control that focuses on proactive tactics and sanitation to prevent pests from becoming a problem in the first place. Hicare has deep relationships with the best global companies like Bayer for best in class chemicals and protocols. Technology enhancement with mobile data-capture devices, automated scheduling keeping in mind customer preferences and a cloud based CRM enables sales managers and technicians to access information and provide real time best in class service. The focus at Hicare is on prevention, remote monitoring, route optimization, online sales; use of smart phone apps & IOT to identify pests; mobile communication technologies to bring real-time technical support to the field.
Prior to working with Hicare, Himanshu served as the CEO of the MobileStore Limited. Prior to his stint in the mobile industry, he worked with Trent Limited (first with Westside and then as COO of Landmark, the largest book & music retailer in India). The first 9 years of his experience was in Sales and Marketing of FMCG products.
While he was with the MobileStore, the brand changed the game in the smartphone industry in the retail sector. He co-created India’s first easy access EMI option on credit card in 2011-12 for smartphones, which gave the aspiring Indian a revolutionary personal finance option of purchasing a smartphone on EMI. This proved to be a ground-breaking innovation, receiving overwhelming response. By 2014 The MobileStore stood as the largest telecom retailer with 28% share in modern trade.
Himanshu graduated from I.I.T. Kanpur and followed it up with a PGDM from I.I.M. Bangalore (1989-1991). He has been key spokesperson across many diverse forums and has been an industry visionary.